Delivery Delays

We understand how important your order is, and we work hard to deliver it on time. However, sometimes unexpected factors can delay your delivery.

Common reasons for delivery delays include:

• Severe weather conditions or natural events
• Carrier delays or package rerouting
• High demand during holidays or sales periods
• Customs clearance (for international shipments)

If your estimated delivery date has passed and your order has not arrived, please:

• Check your tracking information from the “Track My Order” page
• Wait 24 to 48 hours — carriers sometimes update tracking late
• Contact our support team if there’s still no update

We will always do our best to resolve any delay and ensure you receive your order or a full refund if needed.